END-TO-END DELIVERY YOU CAN COUNT ON
Over our 20+ years of providing webcasting and live streaming, we have worked with a really broad range of clients in an equally broad range of settings. This learning has enabled CollaborateVideo to develop proven processes, leading technologies and top professionals in their fields. We know how to minimize risk through our planning, and know how to tackle situations that can arise.
Pre-Production
Requirements definition
We can share the knowledge and experience gained in producing over 1000 webcasts to help define your requirements ensuring the production meets your expectations and budget.
Event planning
Based on the requirements, we can assist in planning the event with the options available and our recommended approach.
Venue selection
If you need a venue for the event, we have an extensive list to consider with typical pricing and ratings relative to your requirements.
Communications setup & testing
Critical to any webcast is the communications link at the venue. We do not take this link for granted and will test it for bandwidth availability and any firewall restrictions days prior to the event should accommodations need to be made.
Pre-event recordings
Need to record a speaker who cannot participate in person. We have professional videography crews across Canada and video editors at your disposal.
Custom player branding
Our MAXPlayer can be customized based on features you need and client branding to make it your player.
Custom registration
We create custom registration forms to enable you to collect the information that you desire. We generate reports weekly leading up to your live event date and post event you receive a summary of the individuals that logged in to participate.
Production
Staging & lighting
We have access to large inventory of stage elements, props and lighting equipment to meet your needs.
Talent
If you need a qualified actor for voice or presentation recordings or for the actual event, we can help.
Videography
To ensure quality, we employ only professional videographers and experienced program directors.
Audio-Visual
We partner with a number of A/V firms across Canada that can just provide equipment or facilitate a major multi-camera production.
Remote speaker integration
We can include speakers at remote locations into the webcast. Where possible, we will test the links in advance and give the participant guidance on background and lighting. We will have a phone link set up if we need to communicate with the speaker during their presentation in case of issues.
Simultaneous interpretation
We regularly provide interpreters and interpretation systems.
Live captioning
We can accommodate live captioning.
Help desk
From the player, the end-user can contact our helpdesk should they need assistance.
Test site
Prior to the event, viewers can test their connection and technology and if they have any issues, contact our helpdesk.
Post-Production
Audio & Video editing
We have professional audio and video editing resources that can produce archive assets with minimal delay.
Captioning
We can add multilingual captioning to event recordings.
Archive packaging
With our MAXPlayer, an entire event can be presented with an index of presentations and with each of these being indexed by topic.
Hosting
We provide video-on-demand hosting.
Content Distribution
Hybrid design
Our broadcast head-end servers receive incoming streams from venue-based encoders. These streams are converted to a universal protocol and transrated to produce multiple streams of varying bit rates to support adaptive bit rate technology and are then pushed into the Akamai content delivery network for end-user access. Akamai is the largest content delivery network in the world with major broadcasting networks as their clients. (http://Akamai.com). Streams may also be supplied directly to enterprises that have their own video distribution system.
Fully redundant architecture
Our servers are teamed for fail-over and server teams are physically located in different internet access locations.
Adaptive bitrate streams
With adaptive bit rate technology, MAXPlayer monitors the available bandwidth and switches between available streams to reduce the risk of a poor viewer experience.
NOTE: Internet Explorer 11 with Windows 7 does not support this technology. MAXPlayer detects this platform and will choose a fixed bandwidth stream to solve the problem.
No limit to number of viewers
With over 60,000 Akamai servers worldwide there is no practical limit to the number webcast participants.
Internal enterprise network distribution
If our MAXPlayer detects viewers located within an enterprise where there are video caching appliances (such as the Government of Canada), a compatible stream will be sourced. If our MAXPlayer detects viewers located within an enterprise that has its own video distribution system, a local stream will be sourced.
Consulting & Support Services
We work with enterprises that wish to establish their own webcasting infrastructure in support of enterprise level collaboration and hybrid-training.
Requirements definition
Based on the objectives, resources available and restraints, we develop a presentation on the vision and share this with stakeholders to seek a consensus on the requirements.
Video distribution system design
Based on the requirements, we formulate systems design options with estimated costs for approval.
Procurement, installation and configuration support
Our project management and technical expertise works with the enterprise implementation and support teams.
Functional and stress testing
We have the software tools to fully test the implementation against the defined requirements.
Diagnostics and troubleshooting
We can provide ongoing technical support.
Custom Software Development
We built our MAXPlayer. If a new feature is need, we can add it.